Privacy Policy
This Privacy Policy explains how Bloom Atelier handles personal data in connection with its florist workshop services, including wedding bouquets and event decoration. It applies to website visitors, people who make inquiries, and clients who request consultation, quotation, delivery, or on-site setup services.
Your Rights
Depending on the circumstances, a person may ask to access, correct, delete, or limit certain personal data, or object to some processing. Requests are reviewed in light of legal duties, contractual needs, and the practical requirements of providing floral services.
How to Make a Request
To make a privacy request, a person should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before responding, especially where the request concerns an active order, event file, or payment record.
Data Retention
Personal data is retained for the period needed to manage inquiries, prepare and complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
Policy Updates
Updated versions will apply from the date they are posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the website or by direct communication if appropriate.
How We Use Data
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate final details, complete preparation and delivery, and carry out on-site setup where requested. We also use data to manage payments, maintain records, improve website performance, and meet legal, accounting, and security obligations.
Sharing With Service Providers
We may share personal data with trusted service providers that support website operation, communications, payment processing, delivery coordination, or technical maintenance. We may also share relevant event details with personnel or contractors involved in preparation, venue delivery, and on-site setup when needed to complete a client’s order.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to valid requests from authorities, protect our rights, or address fraud, security, or similar concerns. Any disclosure is limited to what is reasonably necessary for the stated purpose.
Data We Collect
We may collect contact details, event and order information, communication content, appointment preferences, delivery and setup instructions, payment-related records, and technical data such as device and usage information. For wedding and event projects, we may also process details needed to prepare a quote, confirm dates, coordinate venue access, and complete delivery or on-site setup.
How We Collect Data
We collect data from inquiry forms, phone or consultation requests, messages sent to us, and information provided during the design, quotation, deposit, confirmation, preparation, delivery, and setup stages. We may also receive limited technical data automatically when the website is accessed.
Types of Cookies
The website may use essential cookies to support core functions, preference cookies to remember basic settings, and performance cookies to understand how the site is used. We do not rely on cookies to collect more information than is reasonably needed for these purposes.
Cookie Controls
We use standard cookie controls to support site operation and basic analytics where enabled. Users may manage cookies through their browser settings and may choose to block or remove cookies, although some site functions may not work properly if essential cookies are disabled.